SMS TERMS

SMS/Text Messaging Terms

Last Updated: October 3, 2026

Spruce Homes (operated by Kelvin Kam DBA Spruce Homes) may send you text messages (SMS/MMS) when you provide your phone number through our website, phone calls, or other interactions.

What Messages You May Receive

  • Appointment confirmations and reminders
  • Follow-up messages related to your property inquiry
  • Responses to your questions or requests
  • Updates on your transaction status

Consent

To receive text messages from Spruce Homes, you must: - Submit a form on our Site, AND - Actively check the SMS consent checkbox on that form.

Simply providing your phone number without checking the SMS consent box does not opt you in to text messages. Consent is not a condition of any purchase or service.

Message Frequency

Message frequency varies based on your interactions with us. Typically, you may receive 1-5 messages per week during an active inquiry.

Costs

Message and data rates may apply depending on your mobile carrier and plan. Spruce Homes does not charge for text messages, but your carrier may.

How to Opt Out

You can opt out of text messages at any time by: - Replying STOP to any message from us - Emailing us at info@sprucewithus.com - Calling us at (650) 581-3719

After opting out, you will receive one final confirmation message. You will not receive any further text messages unless you re-consent.

Help

For help, reply HELP to any message, or contact us at: Email: info@sprucewithus.com Phone: (650) 581-3719

Supported Carriers

Major US carriers are supported, including AT&T, T-Mobile, Verizon, US Cellular, and others. Carrier support may change without notice.

Privacy

Your phone number and messaging data are handled in accordance with our Privacy Policy. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

See our Privacy Policy.

Contact

Kelvin Kam DBA Spruce Homes 236 W Portal Ave #138, San Francisco, CA 94127 Email: info@sprucewithus.com Phone: (650) 581-3719